Cancellation & Refund Policy

1. General Payment Guidelines

The "My CFAC" application provides a technology bridge allowing students to pay their academic fees digitally via integrated payment gateways or direct UPI transfers. With the exception of direct registrations for national CFAC events (such as the CFAC National Art Olympiad), CFAC does not collect or hold any tuition or academic fee payments. All standard academic transactions made via the application are credited directly to the bank account of the specific associated institution where the student is enrolled.

2. Refund & Cancellation Requests

Because CFAC acts solely as a software provider and non-profit facilitator:

• CFAC cannot initiate, authorize, or process cancellations or refunds for any fees paid through the application.
• Any disputes, cancellation requests, or refund inquiries regarding tuition, examination fees, or registration charges must be directed strictly to the administration of the student's associated institution.
• The associated institution's specific refund policies will govern all such requests.

3. Technical Failures & Double Deductions

In the rare event of a technical network failure where a student's bank account is debited twice for a single invoice (double deduction), the excess amount is typically auto-refunded by the banking gateway to the original payment source within 5 to 7 business days. If the refund is not received, the student must contact their associated institution with the transaction reference ID for reconciliation.